PRIVACY POLICY

Effective Date: July 12, 2024

At HIPHALL, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (www.hiphall.com) and interact with our services. By using our site and services, you consent to the practices outlined in this policy.

1. Information We Collect

Personal Information

We may collect the following personal information when you make a purchase, subscribe to our newsletter, or contact us:

• Name

• Email Address

• Shipping Address

• Billing Address

• Phone Number

• Payment Information (processed securely by a third-party payment provider)

Non-Personal Information

We may also collect non-personal information, including:

• IP Address

• Browser Type and Version

• Device Information

• Cookies and Tracking Technologies

• Browsing History

• Location Information (if you provide location access)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders, including shipping and billing

• Provide customer support and respond to inquiries

• Send order confirmations, shipping updates, and promotional offers

• Improve our website, products, and services

• Personalize your shopping experience

• Comply with legal requirements and resolve disputes

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with third-party service providers in the following cases:

• Payment Processing: We use trusted third-party payment processors to securely process payments and transactions.

• Shipping Providers: We share your shipping address with delivery companies to fulfill your orders.

• Legal Requirements: We may disclose your information when required by law or to protect our rights and interests.

All third parties with whom we share your information are contractually obligated to keep it confidential and use it only for the purposes for which it was provided.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and login details

• Improve website functionality and usability

• Analyze website traffic and user behavior

• Provide personalized content and advertising

You can manage cookie preferences or disable them through your browser settings. However, disabling cookies may affect your ability to use some parts of our website.

5. Data Security

We take the protection of your personal information seriously. We implement industry-standard security measures, including encryption, firewalls, and secure payment processing, to safeguard your data. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

As a user, you have the following rights regarding your personal information:

• Access and Update: You can review and update your personal information by contacting us at support@hiphall.com.

• Opt-Out: You can unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in the email.

• Delete Your Data: You may request the deletion of your personal data, subject to certain legal exceptions.

• Do Not Track: Our website does not respond to "Do Not Track" signals from browsers at this time.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

HIPHALL does not knowingly collect or solicit personal information from children under 13. If we become aware that a child under 13 has provided personal information, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

📧 support@hiphall.com